This document clarifies the administrative process and remuneration (fee) arrangements applying to student referrals accepted by Educare through the above identified Agent.
It does not create a formal or exclusive agency contract to engage the Agent in ongoing marketing activities on behalf of Educare.
Educare’s international student recruitment strategy includes taking student referrals from educational Agents on behalf of potential overseas students.
The honesty and integrity of Agents in referring students and their willingness to provide a comprehensive personal service to students is of utmost importance.
Australian law requires that Educare, as a provider of education and training courses to overseas students is registered and sets out certain requirements that Educare must comply with when accepting student referrals.
Such requirements include obligations under the National Code 2007 which is made under the Education Services for Overseas Students Act 2000 (“the National Code”).
The registered provider must not actively recruit a student where this clearly conflicts with its obligations under Standard 7 (Transfer between providers).
Whilst verbal communication is encouraged, all business and referral arrangements must be submitted and confirmed in writing (by email).
Copyright in all materials produced by Educare is vested in Educare and no reproduction of any of the material shall be undertaken by, any enrolled student or any other person whatsoever without the written permission of Educare.
The Agent may not alter the material provided by Educare and only use it to provide relevant information to potential students seeking advice from the Agent on Educare courses that may meet each student’s needs.
Tuition fees will not to be discounted.
We accept that from time to time an Agent may, in promoting their business, provide referred students with books, travel assistance or scholarships but tuition fees are not to be discounted under any circumstances.
As a registered provider Educare must keep a record of an overseas student’s attendance and/or academic progress (depending on the course in which the student is enrolled) in accordance with the requirements of the National Code of Practice for Registration Authorities and Providers of Education and Training (“the National Code”).
If an Educare student’s attendance reaches 82% an “Attendance Warning” letter will be sent to the student. If the absences continue a second warning letter will be sent to the student requiring the student to meet with one of Educare’s Registrars. In addition (For all other international students enrolled with Educare, other than ELICOS) progression in a course will be examined at the end of each study period to ensure that enough competencies have been attained.
Satisfactory progress is measured as reaching a level of competency in at least 50% of the units for that period of study.
If progression or attendance requirements continue not to be met, Educare will communicate directly with the student. An Intervention Program will be initiated for all international students being monitored by academic progression.
If an Educare student’s attendance record falls below 80% (or enough academic progression is not being met) they will be reported to the Department of Home Affairs in accordance with the National Code.
Educare’s full procedure is outlined in Educare’s Policy and Procedure on Student Attendance which is available upon request.
For each paid up student referral, we will pay the Agent a referral fee equal to the % of the tuition fees for all for all Educare VET courses reflected on each individual Agents Agreements
In the case of a study visa student, we require the Student Tuition Fee to be made to Educare’s nominated bank account (as shown on the back of the application form). Once payment is received, we will issue a Confirmation of Enrolment to the Student for the purposes of obtaining a visa.
In the case of a tourist or working holiday visa, we require payment to Educare’s nominated bank account (as shown on the application form) prior to the student’s course start date.
Please assist Educare to provide a secure service for students aged under 18 years of age to be accommodated by our homestay families, by completing and returning the Confidential Welfare Information Sheet before the student departs for Australia. This is mandatory for Student Visa applicants.
In no event shall either party be liable to the other, any third party or otherwise, for any incidental, special, punitive, indirect or consequential damages, including lost revenue, lost profits, damage to customer equipment, loss of technology, loss of data, non-deliveries, or in any way related to the services or any aspect of customer’s business, even if advised of the possibility of such damages, whether under theory of contract, tort (including negligence), strict’ liability or otherwise.
This Agreement and the interpretation of its terms shall be governed by and construed in accordance with and be subject to the exclusive jurisdiction of the federal and state courts located in Australia.