CHC52015 – DIPLOMA OF COMMUNITY SERVICES (CASE MANAGEMENT)
This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services. At this level, workers may be autonomous within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, case work or case management contexts. To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.
COMMUNICATE EFFECTIVELY AND ADVOCATE ON BEHALF OF CLIENTS
EMPLOY COUNSELLING TECHNIQUES
WORK ONE-ON-ONE AND IN GROUPS
APPLY ALL ASPECTS OF CASE MANAGEMENT, INCLUDING COMPLEX ASSESSMENT AND REFERRAL
IMPLEMENT COMMUNITY DEVELOPMENT STRATEGIES
UNDERSTAND THE IMPACTS OF SOCIOLOGICAL FACTORS ON CLIENTS
CASE MANAGEMENT TECHNIQUES
CHC52015 – DIPLOMA OF COMMUNITY SERVICES
Community Services is one of the fastest growing sectors in Australia.Employment for this occupation rose moderately in the past five years and in the long-term (ten years). There has never been a better time to become part of the Community Services Industry with up to 50,000 new Jobs required in 2020 (http://joboutlook.gov.au/).
This qualification applies to workers who deliver case management, coordination and case work intervention services to clients. Community services workers provide support to individuals and groups. This qualification addresses work in roles that usually involve service delivery, either direct client work and/or community education or development projects.
In this course, you will learn to develop your skills and knowledge in managing, coordinating and/or delivering person-centred services to individuals, groups and communities. Consider a Diploma of Community Services for a fulfilling career allowing you to make a difference in people’s lives.
A career in Community Services is a very rewarding one, allowing you to enrich the lives of others and use your compassion and skills to help them build a better life for themselves.
ENTRY REQUIREMENTS FOR STUDENTS
There are no entry requirements for this qualification. It’s preferred that students have obtained a minimum of a School Certificate or equivalent. Students will be required to provide a current National Police Certificate prior to commencing work.
The CHC52015 – Diploma of Community Services is delivered over 52 weeks/12 months face to face which includes 16 units of study and 100 hours work placement component. Work placements will be pre- arranged with approved community organisations and arrangements will supported by the college.
The face to face training component has been designed to provide students with the skills and knowledge required to become a carer within the community services sector and to follow an individualised plan which is tailored to provide care and support to children.
QUALIFICATION UNITS OF COMPETENCY
|CHCCCS007||Develop and implement service programs|
|CHCCOM003||Develop workplace communication strategies|
|CHCDEV002||Analyse impacts of sociological factors on clients in community work services|
|CHCDIV003||Manage and promote diversity|
|CHCLEG003||Manage legal ethical compliance|
|CHCMGT005||Facilitate workplace debriefing and support processes|
|CHCPRP003||Reflect on and improve own professional practice|
|HLTWHS004||Manage work health and safety|
|Assess co-existing needs|
Coordinate complex case requirements
Develop, facilitate and review all aspects of case management
Provide case management supervision
|BSBMGT502||Manage People Performance|
Lead and manage team effectiveness
Manage personal work priorities and professional development
FURTHER STUDY PATHWAYS
Credit decisions for university entry are made by individual universities, but many universities offer a credit arrangement.
CAREER PATHWAYS AND OUTCOMES
A person with this level qualification will be able to:
Enrich the lives of clients
Offer assistance and case management
Advocating for clients with complex needs
Work with community and external agencies
Ensure compliance with policies and legislation
Suitable Career outcomes may include;
Case worker or manager
Community services worker
Program coordinator or manager
STUDENT FEE OPTIONS
TEACHING & DELIVERY MODES FOR STUDENTS
At Educare key objectives are to ensure that the core focus of your learning experience is based on the practical applications of your study. Therefore, we support you by providing learning materials which are utilised during most of the following delivery modes such as:
Face to face facilitation and roleplays
Independent learning/simulated sessions
Group based workshops and discussions
You will have access to our online learning system. You must have your own (laptop) computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software are required by all students to successfully undertake their study with Educare.
Work Placement forms an essential part of competency-based assessment and provides the student with practical job skills and work experience.
Students will undertake 100 placement hours in an approved community organisation organised by Educare College. This placement will take place after the successful completion of class room activities and prescribed assessments which will be outlined in your induction and orientation timetables.
An individualised work placement log book along with your training plan will be provided to you by your assessor which you must use to record and track your course progress and work placement hours.
Students are required to do their work placement shifts determined during the times provided by the placement provider. Please note shifts can vary and may include mornings (commencing at 6am), evenings (finishing at 8pm). Students are expected ensure their time management skills are utilised well in order to not only balance family and work commitments but also their vocational shifts.
Should the student’s assessment results not be satisfactory, they will be deemed not competent against those prescribed units. You may make necessary arrangements with your trainer to reassess your placement at another suitable time for all parties.
Prior to commencement of Vocational Placement students are required to organise and complete an Australian Federal Police Check. Students must obtain the Check to go on Placement and be able to complete the qualification. For students working within Queensland Health, as well as a police check you will also be required to obtain a Positive Notice for Child Related Employment (Blue Card) .
PROGRAM OUTCOMES AND BENEFITS
Throughout the program, students will learn the skills to enable them to use discretion and judgement in relation to individual support as well as taking responsibility for their outputs. We at Educare college aim to assist you in providing you with opportunities to achieve the following outcomes:
- Link off job learning at college to on job training in the workplace.
- Establish pathways to qualifications nationally recognised by industry, education and vocational training authorities.
- Students may apply for Recognition of Prior Learning (RPL) to determine on an individual basis, the competencies obtained by a person through previous formal or informal training, work and/or life experience.
- Receive a Statement of Attainment or Certificate from Educare College listing competencies successfully achieved for each training program studied.
- Successful completion of a Language, Literacy and Numeracy (LLN) Assessment
WHAT OUR STUDENTS SAY
Without the hardwork, much effort of our very supportive and active trainer, no other than Miss Sallie Abell… we will not be here today..to my classmates who had come along with us, sharing our laughter, knowledge and enjoying our class…more power to ALL and the rest of EDUCARE COLLEGE staffs..and everyone..
VERHNA ESA COCH
Educare Student 2017
Thank you Lisa Dolby for your hard work and commitment you put in to help me achieve my goal if it wasn’t for you i wouldn’t be where i am today your such a lovely person always goes out of your way to help people im soooo thankful and i recommend you to any body who wants a trainer im going to miss our cheeky class talks lol but you the most once again thank you.
Educare Student 2017
REGISTER YOUR INTEREST
Looking at starting your career in Community Services?
Get in touch with us to arrange a suitable time for one of the Educare support team to help you get started on your career pathway in Community Service.